How can we help?

Getting Started

Buying Fan Tokens

Verifying your email address

Buying $CHZ Tokens

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$CHZ & Fan Tokens

What is the maximum I can spend in one transaction?

Why is there a padlock next to my $CHZ balance?

What's the difference between a tradable and a non-tradable token?

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Token Hunt

How do I use Token Hunt?

Do the tokens I collect for free have the same value as those I buy?

How many free Tokens can I collect?

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Account Verification

What is the age limit?

How do I verify my identity?

Why do you need my mobile number?

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Partners

My club is not partnered with Socios.com

What teams have you partnered with?

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Security

Is it secure?

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Transactions Queries

What is the maximum I can spend in one transaction?

What is the minimum I have to spend to top-up my wallet?

Why is there a padlock next to my $CHZ balance?

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Voting and Rewards

What decisions will I vote on?

How do I vote?

Are FT spent when voting?

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Can’t find what you’re looking for?

Contact support