How can we help?

Benefits, Games & Rewards: How does it work?

Cashback

Right now in Benefits you can get a one-time 5% cashback on any purchase made through our official partner shops or online stores when holding at least 1 Fan Token for that partner for at least 30 days. This is a one-time offer, and can only be redeemed once. 

Receive 10% and 20% cashback one-time-per-month when making a purchase through an official partner’s online store. These offers are for users that hold  at least 100+ & 250+ Fan Tokens (respectively) for the corresponding  partner for at least 30 days. 

How does it work? 

5% Cashback

Make sure you own at least 1 Fan Token that you’ve held for at least 30 days. 

Step 1: Make a purchase at your club’s shop or online store 

Step 2: Go to your club’s page

Step 3: Scroll down to Benefits 

Step 4: Swipe left for the offer you want and tap

Step 5: Upload a photo or screenshot of your receipt 

Step 6: We deposit 5% of the purchase price (up to a value of €50) worth of $CHZ in your wallet, within 14 days. 

10% and 20% Cashback 

To redeem this offer you would need to hold at least 100 and 250 Fan Tokens respectively for at least 30 days. 

Step 1: Make a purchase at your club’s shop or online store 

Step 2: Go to your club’s page

Step 3: Scroll down to Benefits 

Step 4: Swipe left for the offer you want and tap

Step 5: Upload a photo or screenshot of your receipt 

Step 6: We deposit 10% or 20% of the purchase price (up to a value of €250) worth of $CHZ in your wallet, within 14 days. 

Games and Rewards

Regular matchday and esport event ticket raffles will be held for each of our partners. To be eligible to take part in the raffle, you must hold 25 or more Fan Tokens on the ticket raffle day, the 24 hour period during which the winners are chosen. Please note that any ticket winnings depend on COVID-19 restrictions. If a match is cancelled, no alternative prize will be offered. 

We are planning a number of rewards that will be attached to games and quizzes in the future. 


Can’t find what you’re looking for?

Contact Support